Why in the world do American companies hire customer service agents who can barely speak English?! The irritation hits immediately. The second the call connects and I hear someone begin their scripted greeting in broken English, my blood starts to boil. I know it’s not their fault — they’re doing the job they were hired…
Tag: poor customer service
Charge 4 Bit Not Fit for Blue-Collar Grit
My Fitbit Charge 4 screen cracked last week, after only 4 months of wearing it. I was changing the oil in my daughter’s car and must have nicked the underbelly while draining the pan. The thought did cross my mind to remove it before tackling this blue-collar task, but I thought, eh, it’ll be fine. …